Audience Policy for the K-12
When to Arrive
Plan to arrive at least 30 minutes before your performance time.
Late Seating Notice
Performances begin promptly at their scheduled times. Latecomers will be seated at the first interval or intermission.
Cellular Phones, Beepers and Watch Alarms
Use of cameras, recording equipment and cellular phones are not permitted. All pagers and cell phones must be silenced before the start of the performance.
Photography & Video Recording
Due to copyright laws and in consideration of the performers, the use of photographic or recording devices of any kind inside the theatre is strictly prohibited. If you bring a camera with you, we will politely ask you to check it at the Patron Services window, or with an usher before entering the theatre.
For information on accessibility call the ticket office. Visitors requiring accommodation, call venue info number at least two weeks in advance.
The Valley Performing Arts Center will make every effort to ensure seating preferences are fulfilled but cannot guarantee any specific seat selections.
California State University, Northridge is a smoke-free environment. Smoking is not permitted in the restrooms, theatre auditorium, lobby, balconies, courtyard or within 30 feet of the building at any time.
Lost & Found
The House Manager will hold lost articles until the end of the performance. Otherwise contact the Ticket Office (818)-677-3000 Monday-Saturday 10am-6pm.
Patrons of any age whose behavior is not appropriate will be asked to leave the theatre. No refunds will be given once the curtain has gone up and the show has begun.
Children over age 5 are welcome at most events, and regardless of age, must have a ticket. Infants on laps are not permitted unless specified. Inquire when purchasing tickets on age appropriateness for specific events.
Emergency Contact Number
In an emergency, to contact patrons or theatre staff during performances, please call the Campus Police 24 hour dispatch at (818) 677-2111. Campus Police will send an officer to the Valley Performing Arts Center and Plaza del Sol Performance Hall. Be sure to leave your seating section, seat numbers and the above phone number with the person who may need to contact you. Should an emergency arise, a member of the Valley Performing Arts Center and Plaza del Sol Performance Hall House Staff will contact you at your seat.
Contact the (818) 677-8800 Mon-Fri 8am-5pm. Programs, artists, and prices are subject to change. All ticket purchases are final. Only subscribers may exchange tickets at face value, subject to availability. Tickets may be returned prior to the event as a tax-deductible contribution.