Privacy Policy

The VALLEY PERFORMING ARTS CENTER (VPAC) knows that you care how personal information you provide to us is used and shared. VPAC adopted this Privacy Policy to inform users of how this website collects, stores, and uses personal information submitted via the site owned and operated by the VPAC. By interacting with the VPAC website, you agree to and accept the practices described in this privacy notice.

I. INFORMATION COLLECTED

  1. INFORMATION YOU GIVE US. Certain applications on the VPAC website may require users to register or to provide personal information in order to make a purchase, or to be included on our electronic mailing lists. To better understand the needs of our website users, we may also request information on users from time to time on a voluntary basis. Such information gathered and provided to any third party does not contain any information that identifies the user, but contains generalized, aggregate data or so called "demographic information." Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If we do share demographic information with third parties, we will only provide aggregate data.
  2. AUTOMATIC INFORMATION. Certain applications in the VPAC website invoke a standard feature found in web browser software called "cookies." "Cookies" are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser, track the progress of e-commerce transactions, and to allow you to move from one page to the next without having to re-enter personal order information. We do not use or share information transferred through cookies with third parties for marketing or other purposes. Although most web browsers automatically accept cookies, you can change the configuration of your browser to prevent this from occurring. Of course, we recommend that you leave cookies "turned on" so that we can offer you more personalized service.

II. USE OF INFORMATION COLLECTED

  1. ELECTRONIC MAIL. If you have opted-into receiving electronic mail communication from the VPAC, we may use your personal information to email you regarding special offers from the VPAC, updated information about the VPAC, or ways in which we can improve your experience at the site. All such emails sent to you by the VPAC will allow you to opt-out of future electronic communications from the VPAC.
  2. OTHER CONTACTS. If you provide your email address or have opted-into receiving electronic mail communications, VPAC may also use your personal information to contact you by mail, by email, or by telephone regarding special offers from the VPAC, updated information about the VPAC or the VPAC website, and new services offered by VPAC. If you wish to be removed from this contact list, you may do so by contacting the VPAC directly. (See the 'Contact Us' section below).

III. CONTESTS

VPAC may occasionally present a special contest or promotion on its websites that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.

IV. PROTECTION OF THE ASSOCIATION AND OTHERS

We release account and other personal information when required and in compliance with any law, or protect the rights, property, or safety of the VPAC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

In order to purchase tickets or merchandise, exchange tickets or access subscriber services, join our Email Newsletters, and participate in contests and/or surveys, you must complete a registration form. Our site's registration form requires you to provide and verify basic contact information (such as your name and email address).

This information is used to contact you about services in which you have expressed interest. It is optional for you to provide additional demographic information, but it is encouraged so we may provide a more personalized and meaningful experience on our site.

V. SECURITY

The sites have security measures in place to protect the loss, misuse and alteration of the information under our control. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the internet.

VI. LINKS

VPAC is committed to protecting your privacy; however, this privacy notice applies only to the information collected via the VPAC website.

VII. CONTACT US/HOW TO UPDATE YOUR PERSONAL INFORMATION

You can help VPAC  maintain the accuracy of your personal information by notifying us when you change your address, phone number, or email address. Contact us via the information on the websites' Contact Us pages if you wish to update your information or if you no longer wish to receive communications from VPAC. You can also write to us at: The Valley Performing Arts Center, 18111 Nordhoff Street, Northridge CA 91330-8319

Please address comments or questions regarding VPAC’s  privacy practices to us at the address listed above.

VIII. CONDITIONS OF USE, NOTICES, AND REVISIONS

If you choose to interact with the VPAC website, your visit and any dispute over privacy is subject to this privacy notice. This notice may change, and use of information that we gather now is subject to the privacy notice in effect at the time of use. You should check the VPAC website periodically to see recent changes.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our websites notifying users of the change. In some cases when we post a notice, users who have opted to receive communications from us may receive a notice alerting users to such changes.